In case of an accident or other inconvenient situation abroad, please contact the Emergency Centre.
24/7 Emergency Centre
tel. +48 22 575 90 80
fax +48 22 575 90 82
We provide the following services:
- support in case of loss/theft of personal documents (also loss of any personal belongings or luggage)
- support in case of an accident: medical transportation, referral to medical facilities
- complex support during hospitalization: translation, transportation for relatives and coverage of their lodging costs
- resuming the planned journey
- transportation of the body on Card Holder's death and handling of all required formalities
- legal support
If the Emergency Centre cannot be contacted while abroad due to force majeure, report your problem/claim max 7 days after returning to the country.