REPORTING DAMAGE

In case of an accident or other inconvenient situation abroad, please contact the Emergency Centre.

24/7 Emergency Centre

tel.   +48 22 575 90 80

sms +48 661 000 017

fax   +48 22 575 90 82

 

We provide the following services:

  • support in case of loss/theft of personal documents (also loss of any personal belongings or luggage)
  • support in case of an accident: medical transportation, referral to medical facilities
  • complex support during hospitalization: translation, transportation for relatives and coverage of their lodging costs
  • resuming the planned journey
  • transportation of the body on Card Holder's death and handling of all required formalities
  • legal support

 

If the Emergency Centre cannot be contacted while abroad due to force majeure, report your problem/claim max 7 days after returning to the country.

This site uses cookies according to the settings of your browser. By browsing this site you agree to its recording and use. For more information, read here.